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fix(submit-metricst): fix-for-the-product-undefined-issue#530

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Sep 9, 2025
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fix(submit-metricst): fix-for-the-product-undefined-issue#530
akulakum merged 1 commit into
webex:ccwidgetsfrom
akulakum:PRODUCT_UNDEFINED

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@akulakum akulakum commented Sep 8, 2025 •
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COMPLETES #https://jira-eng-sjc12.cisco.com/jira/browse/CAI-6899

Vidcast link: https://app.vidcast.io/share/95b94fdc-4a90-431e-9344-9400e5f97dd3

This pull request addresses

This PR is in continuation to the CC SDK PR: webex/webex-js-sdk/pull/4454

This PR addresses the undefined product issue encountered while submitting metrics. The fix was implemented by adding the missing definitions for the behavioral events AGENT_CONTACT_ASSIGN_FAILED and AGENT_INVITE_FAILED in behavioral-events.ts within the CC SDK

by making the following changes

Updated "@webex/contact-center" version from 3.8.1-next.34 to 3.8.1-next.41 to include the latest fixes and enhancements.

Change Type

  • Bug fix (non-breaking change which fixes an issue)
  • New feature (non-breaking change which adds functionality)
  • Breaking change (fix or feature that would cause existing functionality to change)
  • Documentation update
  • Tooling change
  • Internal code refactor

The following scenarios were tested

  • The testing is done with the amplify link
    < ENUMERATE TESTS PERFORMED, WHETHER MANUAL OR AUTOMATED >

The GAI Coding Policy And Copyright Annotation Best Practices

  • GAI was not used (or, no additional notation is required)
  • Code was generated entirely by GAI
  • GAI was used to create a draft that was subsequently customized or modified
  • Coder created a draft manually that was non-substantively modified by GAI (e.g., refactoring was performed by GAI on manually written code)
  • Tool used for AI assistance (GitHub Copilot / Other - specify)
    • Github Copilot
    • Other - Please Specify
  • This PR is related to
    • Feature
    • Defect fix
    • Tech Debt
    • Automation

Checklist before merging

  • I have not skipped any automated checks
  • All existing and new tests passed
  • I have updated the testing document

@akulakum akulakum added the validated Indicates that the PR is ready for actions label Sep 8, 2025
@aws-amplify-us-east-2

aws-amplify-us-east-2 Bot commented Sep 8, 2025

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This pull request is automatically being deployed by Amplify Hosting (learn more).

Access this pull request here: https://pr-530.d1b38q61t1z947.amplifyapp.com

@rsarika rsarika added the run_e2e Add this label to run E2E test for meeting and CC widgets label Sep 9, 2025
@akulakum
akulakum merged commit 03db2f7 into webex:ccwidgets Sep 9, 2025
21 of 22 checks passed
github-actions Bot pushed a commit that referenced this pull request Sep 9, 2025
@semantic-release-bot
chore(release): 1.28.0-ccwidgets.112 [skip ci]
67bad53 
# [1.28.0-ccwidgets.112](v1.28.0-ccwidgets.111...v1.28.0-ccwidgets.112) (2025-09-09)

### Bug Fixes

* **submit-metricst:** fix-for-the-product-undefined-issue ([#530](#530)) ([03db2f7](03db2f7))
@sreenara

sreenara commented Sep 9, 2025

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🎉 This PR is included in version 1.28.0-ccwidgets.112 🎉

The release is available on GitHub release

Your semantic-release bot 📦🚀

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@rsarika rsarika rsarika approved these changes
@adhmenon adhmenon adhmenon approved these changes

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@akulakum @sreenara @rsarika @adhmenon