Message "Unable to open the link" appears when viewing site

[thabotswana]

Expected behavior

When a user taps "View Site", they should be able to view pages and posts without any error messages.

Actual behavior

The user sees the message "Unable to open the link" after selecting My Site > View Site. The same behavior was observed if the user selects and opens any post in infinite scroll. Reported in 4239174-zen.

Steps to reproduce the behavior

1. Go to My Site > View Site.
2. The screen prompts the error "Unable to open the link".
3. Tap a post to view entire post.
4. The same issue in Step 2 is observed

I was able to replicate this via SSP.

Site: https://mrarmenboardman.com/

Tested on Samsung Galaxy S9+, Android 10, WPAndroid 18.0

[peril-wordpress-mobile]

	Fails
🚫	Please add a type label to this issue. e.g. '[Type] Enhancement'

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[thehenrybyrd]

@thabotswana is this reproducible on other sites, or does it happen for only this user?

[thabotswana]

I tried to replicate this with one of my WordPress.com Premium plan sites (https://thabotest.blog/) using the same theme (Twenty Twenty-One) but I'm not seeing any error messages.

[thabotswana]

Posted to p2: p4a5px-2M7-p2

[ravishanker]

@thabotswana Please check with the user what if any browser client they have on their device. Based on the logs here, it looks like either there's no browser to handle opening links or that it crashing due to low memory before it can launch.

[dangermattic]

Thanks for reporting! 👍