zekscaler.github.io/support.html at main · zekscaler/zekscaler.github.io · GitHub

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<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8" />
  <meta name="viewport" content="width=device-width, initial-scale=1.0" />
  <title>Support — Vehicle Guesser</title>
  <style>
    * { box-sizing: border-box; margin: 0; padding: 0; }
    body {
      font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
      background: #0a0f1e;
      color: #e2e8f0;
      line-height: 1.7;
      padding: 2rem 1rem 4rem;
    }
    .container { max-width: 680px; margin: 0 auto; }
    header { text-align: center; padding: 3rem 0 2.5rem; }
    header img { width: 72px; height: 72px; border-radius: 18px; margin-bottom: 1.2rem; }
    h1 {
      font-size: 2rem; font-weight: 900; letter-spacing: 0.04em;
      text-transform: uppercase; color: #f97316;
    }
    header p { color: #94a3b8; margin-top: 0.4rem; font-size: 0.95rem; }
    .card {
      background: #111827; border: 1px solid rgba(255,255,255,0.07);
      border-radius: 16px; padding: 1.8rem; margin-bottom: 1.2rem;
    }
    h2 {
      font-size: 1rem; font-weight: 800; text-transform: uppercase;
      letter-spacing: 0.08em; color: #f97316; margin-bottom: 1rem;
    }
    p { color: #cbd5e1; font-size: 0.95rem; margin-bottom: 0.75rem; }
    p:last-child { margin-bottom: 0; }
    ul { list-style: none; padding: 0; }
    ul li { color: #cbd5e1; font-size: 0.95rem; padding: 0.45rem 0; border-bottom: 1px solid rgba(255,255,255,0.05); }
    ul li:last-child { border-bottom: none; }
    ul li strong { color: #e2e8f0; }
    a { color: #f97316; text-decoration: none; }
    a:hover { text-decoration: underline; }
    .contact-btn {
      display: inline-block; margin-top: 1rem;
      background: #f97316; color: #fff; font-weight: 800;
      text-transform: uppercase; letter-spacing: 0.08em;
      padding: 0.75rem 2rem; border-radius: 10px; font-size: 0.875rem;
      text-decoration: none;
    }
    .contact-btn:hover { background: #ea6a0a; text-decoration: none; }
    footer { text-align: center; color: #475569; font-size: 0.8rem; margin-top: 3rem; }
  </style>
</head>
<body>
  <div class="container">
    <header>
      <img src="favicon.png" alt="Vehicle Guesser" />
      <h1>Vehicle Guesser Support</h1>
      <p>We're here to help. Find answers below or reach out directly.</p>
    </header>

    <!-- Contact -->
    <div class="card">
      <h2>Contact Us</h2>
      <p>For any issues, feedback, or account questions, open a ticket on GitHub or email us:</p>
      <p>
        <a href="https://github.com/zekscaler" target="_blank" rel="noopener">github.com/zekscaler</a>
      </p>
      <p>Email: <a href="mailto:support@vehicleguesser.com">support@vehicleguesser.com</a></p>
      <a class="contact-btn" href="https://github.com/zekscaler" target="_blank" rel="noopener">Open a Support Issue</a>
    </div>

    <!-- FAQ -->
    <div class="card">
      <h2>Frequently Asked Questions</h2>
      <ul>
        <li>
          <strong>How do I restore my purchases?</strong><br />
          Go to the Workshop screen and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.
        </li>
        <li>
          <strong>My hearts aren't refilling. What's wrong?</strong><br />
          Hearts regenerate at one per 30 minutes. Make sure your device clock is set to automatic. If the issue persists, log out and back in.
        </li>
        <li>
          <strong>I lost my progress after signing in with Google.</strong><br />
          Progress is tied to your account. Sign in with the same Google account you used originally. If data is still missing, contact us with your username.
        </li>
        <li>
          <strong>The app crashes or won't load.</strong><br />
          Force-close the app and reopen it. If the problem continues, delete and reinstall — your account data is saved in the cloud.
        </li>
        <li>
          <strong>How do I delete my account?</strong><br />
          Go to Settings inside the app and tap "Delete Account", or email us and we'll remove your data within 30 days (GDPR right to erasure).
        </li>
        <li>
          <strong>Can I play offline?</strong><br />
          A connection is needed to load puzzles, sync scores, and play friends. Some cached puzzles may work offline.
        </li>
        <li>
          <strong>A power-up purchase didn't go through.</strong><br />
          Check your Apple ID purchase history. If you were charged but didn't receive the item, tap "Restore Purchases" in the Workshop. Still stuck? Email us with your order number.
        </li>
      </ul>
    </div>

    <!-- Privacy & Terms -->
    <div class="card">
      <h2>Legal</h2>
      <ul>
        <li><a href="https://zekscaler.github.io/privacy-policy.html">Privacy Policy</a></li>
        <li><a href="https://zekscaler.github.io/terms.html">Terms of Service</a></li>
      </ul>
    </div>

    <footer>
      &copy; 2026 Vehicle Guesser &mdash; All rights reserved.<br />
      <a href="https://github.com/zekscaler" target="_blank" rel="noopener">github.com/zekscaler</a>
    </footer>
  </div>
</body>
</html>