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Copy file name to clipboardExpand all lines: apps/docs/content/company/payment.mdx
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@@ -20,11 +20,13 @@ Manual top-ups give you direct control over your account funding. To add credits
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## Automatic Top-ups
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:::caution Beta version
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Available only for customers who have previously made a manual top-up, have a saved payment method, and have provided billing information.
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Automatic top-up ensures your projects continue running without interruption by replenishing your credits when they run low.
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:::note Prerequisites
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Automatic top-ups are available once you have made at least one manual top-up, saved a payment method, and provided your [billing information](#billing-information). The saved card is charged off-session, so a valid payment method must stay on file.
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:::
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Automatic top-up ensures your projects continue running without interruption by replenishing your credits when they run low.
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To turn them on, navigate to **Credit & Spend Overview** in the Organization section of the main menu, open the automatic top-up settings, and configure the three values described below.
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### How Automatic Top-ups Work
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- Each top-up charges the **fixed amount** you configured, regardless of how fast you're spending
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- Your balance is checked periodically (every few minutes), so a top-up can take a few minutes to appear after you drop below the threshold
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- The final automatic top-up of the month is reduced so the month's total lands exactly on your calendar-month limit; after the limit is reached, automatic top-ups pause until the next calendar month
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- To avoid repeatedly hitting your payment method (which can get a card flagged or blocked by the payment processor), top-ups are spaced out: after a **successful** top-up Zerops waits **1 hour** before the next one, and after a **failed** top-up it waits **1 day** before trying again
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- If a charge fails, Zerops notifies you so you can check the validity and available funds of your saved card. After **3 failed attempts in a row**, automatic top-up is turned off and you're notified by email; re-enable it once your payment method is working again
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- Auto top-up limits don't affect manual payments — add any amount manually regardless of automatic settings
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:::
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#### Top-up Amount
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The fixed amount charged to your saved card on each automatic top-up.
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- Minimum setting: $10 (matches the minimum manual payment)
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- Minimum: $10 (matches the minimum manual payment)
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- Maximum: $10,000 per top-up
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#### Calendar-Month Limit
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The maximum total that can be automatically charged within a single calendar month (UTC). This safeguards against unexpected costs: once the limit is reached, automatic top-ups pause until the next calendar month.
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- Must be at least the top-up amount (so at least one top-up can go through each month)
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<Dropdown>
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<DropdownItemtitle="Real-World Example">
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**Scenario:** Application with ~$50 weekly operating costs and an initial manual top-up of $100
Copy file name to clipboardExpand all lines: apps/docs/content/company/pricing.mdx
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@@ -74,7 +74,9 @@ Services in Zerops require computing resources that are billed separately from y
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</table>
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:::note Daily Spending Control
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You can set daily spending limits in GUI for your project to control costs and avoid unexpected charges. This provides an alternative to configuring automatic resource scaling ranges while keeping your services running optimally.
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You can set a daily spending limit in the GUI for your project to keep an eye on costs and avoid unexpected charges. This provides an alternative to configuring automatic resource scaling ranges while keeping your services running optimally.
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Reaching the limit does not stop your project - your services keep running. When a project reaches its daily spending limit, Zerops sends you a warning notification (e-mail) so you can decide whether to raise the limit. The limit resets at midnight (UTC).
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